REFUND POLICY

Pack-Ready refund policy

Important information:

  • 30 days for returns
  • 5 days to process refunds
  • No restocking fee
  • Return cost are the customer's responsibility

Welcome to Pack-Ready 's refund policy! We want to make sure you are satisfied with your purchase. Below you will find all information about the returns process and refunds.

Returns

  • You have the right to return your order within 30 days of receipt.
  • Please contact our customer service at info@pack-ready.com to arrange a return within this period.
  • The costs for returning products are borne by the customer, unless the product is defective.
  • If the item is defective, we will refund the shipping costs for its return.

Refunds

  • After receiving and inspecting the returned products, we aim to process the refund within 5 working days.
  • The refunded amount will be refunded to the payment method originally used.

Return conditions

  • Returns must be in the original packaging with all accessories.
  • The product must not have been used and must be returned in the condition it was received.
  • Please ensure that the return is properly packaged to prevent damage during transport.

Responsibility

  • We accept no responsibility for any delays or damage during the transit of returned items.
  • We recommend that you check the package within 24 hours of receipt and contact us immediately if you have any problems.

Contact

If you have any questions about our refund policy, please feel free to contact us at info@pack-ready.com. We will do our best to answer your questions as quickly as possible.

PACK-READY

At Pack-Ready, we share a passion for adventure and discovery. Our goal is to provide travelers and adventurers with the best gear to help them make the most of their travel experiences. Whether you're taking a day hike, a weekend getaway or planning an extended trek, we have the backpacks and accessories you need.

OUR MISSION

Our mission is simple: to provide high-quality and functional travel gear that will make your adventure more enjoyable and comfortable. We believe the right gear can make a big difference, which is why we are committed to providing products that meet the highest standards.

OUR PRODUCTS

At Pack-Ready you will find a wide range of backpacks. Each product has been carefully selected and tested. Our backpacks are designed with smart storage solutions and offer the support you need, no matter what your destination.

OUR CLIENTS

Customer satisfaction is our priority. We are always ready to help you find the right equipment for your specific needs. Our friendly and knowledgeable team is ready to provide you with advice and support. We take pride in our excellent customer service and strive to provide each customer with a positive shopping experience.

WHY PACK-READY?

  • Quality: We use only the best materials to ensure that our products are durable and reliable.
  • Functionality: Our designs focus on ease of use and comfort so you can fully concentrate on your adventure.
  • Customer Service: Our dedicated team is here to help you with all your questions and needs.